Frequently Asked Questions

This Agreement was last modified on 01 June 2017.

Delivery Information

How much is my shipping?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their associated prices.

When will my order be shipped?

The order could be shipped the same day, but it is normally within 1 to 2 business days (depending on when the order is placed, size of order etc).

What is your returns policy?

Please see our Terms & Conditions for complete details of our return policy.

I have received the wrong product(s)

If, despite our rigorous quality assurance and dispatch checking procedures, you feel that you have received the wrong product(s), please contact us as soon as possible and within 72 hours of receiving the product(s) in any event.

FAQ Second Version

This Agreement was last modified on 01 June 2017.

How much is my shipping?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their associated prices.

When will my order be shipped?

The order could be shipped the same day, but it is normally within 1 to 2 business days (depending on when the order is placed, size of order etc).

What is your returns policy?

Please see our Terms & Conditions for complete details of our return policy.

I have received the wrong product(s)

If, despite our rigorous quality assurance and dispatch checking procedures, you feel that you have received the wrong product(s), please contact us as soon as possible and within 72 hours of receiving the product(s) in any event.

Do you ship to my country?

We currently only ship to UK addresses only. We will be offering shipping to Europe and the rest of the world very soon.

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